Categories
CRM
The need to provide better customer service on all channels and naturally adapt ourselves to different platforms (email, social media, phone), is what leads us to choose Genesys Cloud as a very good option for our projects. Genesys Cloud Contact Center is a Genesys platform that offers companies the possibility of connecting with their clients through multiple channels with a smart software that perfectly understands the needs of its users. With this tool, the call center automatically connects with the CRM, in this case, Salesforce. ...
At Leadclic, we’ve prepared the Complete CRM Guide: Everything You Need to Know, a document in which we answer all your questions about CRM, its benefits, and why you should use it....
Keep readingThe Salesforce Commerce Cloud tool offers you the possibility of personalizing the shopping experience of B2B clients from a single platform. Unify databases, create new websites, and manage every aspect of digital commerce from the Salesforce cloud....
Keep readingThanks to Salesforce cloud, the possibilities that data analysis offers are infinite. Tableau CRM is part of an ecosystem of tools that adds business intelligence to help you make better decisions....
Keep readingFree CRM Guide!
Everything you need to know about the CRM universe and how to make the most of this tool for your project. Our experts give you the keys